Politique d’expédition
General Information
We typically ship in-stock parts within 2-30 /35-50 working days ,depends on stock level.
- Item in stock: The processing and shipping time after placing the order is within 48 hours.
- Item out of stock: After placing an order, the production time of the product is 20-30 days. The product will be packaged and shipped after production is completed.
- Custom order: After placing an order, the production time of the product is 35-50 days.
The product will be packaged and shipped after the production is completed.Our shipments typically originate from China. If a part is out of stock, we will contact you by email to confirm the estimated lead time.
Key Points to Remember
Shipping times are estimates. The estimated delivery dates you see at checkout are not guaranteed. Production time for out-of-stock parts is not included in the shipping estimate and doesn't change based on your chosen shipping method.
Signature is required. All our shipments require a signature upon delivery. If no one is available, the carrier will either attempt redelivery or leave a note with instructions for you to pick up the package.Once the tracking status shows Delivered / Signed, the package is confirmed completed.
Track your package. After your order ships, you will receive a tracking number via email. It's your responsibility to monitor the tracking information and promptly report any issues to us.
Lost packages. We are not responsible for loss caused by unauthorized signature, door drop-off, neighbor or property collection.
Report. Buyer must report non-receipt or damaged goods within 30 days after delivery date. Any late complaint beyond the time limit will not be accepted.
Packages sent out . Orders cannot be canceled after they have been shipped.
Disputes. Courier official delivery records are final and binding for all delivery disputes.
Returned packages. We are not responsible for packages returned for any reason (e.g., wrong or incorrect address, failure to accept delivery, failure to pay duties/taxes). If a package is returned, you may request either a re-delivery (you will be responsible for the shipping cost) or a refund (we will refund you for the parts -30% processing fee , but not the original shipping cost).
Customs and Duties
Our shipments typically originate from China.
US Orders (For orders bound for the United States).The new decree, effective August 29, 2025, stipulates that all goods entering the United States will be subject to import duties, regardless of their value.
Potential Impacts on U.S. Customers:Customs delays: Due to longer and more complex customs processing, shipments may experience severe delays.
Import duties: Under the new decree, customers will be responsible for paying all import duties and taxes imposed by U.S. Customs on their orders.
Rest of the World You are responsible for any sales tax, VAT, GST, duties, customs fees, or other charges that may apply to your order. We are not responsible for packages returned or abandoned due to unpaid customs fees.
Customs Delays, Inspections, and Holds We are not responsible for shipments that are delayed, held, inspected, or returned by customs authorities in the destination country or any transit country. Customs clearance processes are entirely outside of our control and are subject to the rules and discretion of the relevant authorities. While we will do our best to assist and support you during the process — such as providing necessary documentation — any shipment that tracking shows as held at customs, under inspection, halted, or in the process of being returned due to a customs-related issue is beyond our liability. We strongly recommend checking your country's import regulations before placing an order.
Shipping Methods
We offer several shipping options that may vary by country.
Standard Shipping This is our most economical option. It's an international airmail service handled by postal partners (like China post.).
Estimated delivery: Typically 1 – 4 weeks.
Tracking: Limited tracking information is available. Updates may be delayed while the package is in transit between countries.
Lost packages: If your package hasn't arrived in 4 weeks, please contact us so we can open an investigation with our postal provider. You must also contact your local postal service and actively participate in the investigation. If your package is officially declared lost by your local postal provider after 6 weeks, we will replace and reship your order at no extra cost.
Express Shipping (EMS Express) This is a faster Priority Express mail option. It's handled by the same postal partners as standard shipping, but these shipments are treated with higher priority.
Estimated delivery: Typically 7–14 days.
Tracking: Limited tracking information is available. Updates may be delayed while the package is in transit between countries.
Lost packages: If your package hasn't arrived in 2 weeks, please let us know so we can open an investigation. You must also contact your local postal service. If your package is officially declared lost by your local postal provider after 6 weeks, we will replace and reship your order at no extra cost.
Courier Express (DHL, UPS, Aramex, FedEx) This is our fastest shipping method typically handled by major carriers like UPS or FedEx.
Estimated delivery: Within 10 business days after dispatch.
Tracking: Complete tracking information is available, with detailed updates throughout the shipment process.
Lost packages: If your package hasn't arrived within 7 business days, please let us know so we can open an investigation with the carrier. If your package is officially declared lost by your local postal provider after 6 weeks, we will replace and reship your order at no extra cost.