Thank you for reaching out. Whether you have a product question, need technical assistance, or simply want to say hello, we're always glad to hear from you.

Our support team is available Monday through Friday, from 9:00 AM to 6:00 PM (UTC+7). We do our best to reply promptly, though more complex technical questions may take additional time to investigate.

To help us serve you more efficiently, please avoid sending multiple follow-up emails about the same request, especially outside business hours or on weekends. This allows our team to focus on each inquiry and respond with accurate, helpful information.
We appreciate your patience and understanding.

Email us at info@s1carbon.com.